FAQs

FAQs 2017-06-04T11:44:50+00:00

To help you learn a little more about our products, below are answers to some of the questions we are regularly asked about our lunch boxes. If you can’t find the answer to your question or need more information, please contact us.

Yes wet foods can be safely packed next to dry foods in the Bento Three and Bento Five if you use food with the recommended consistency and follow the 4 easy steps in the packing instructions or listed below in ‘How do I pack wet foods’.
The Bento Three and Bento Five seal is designed to stop the transfer of wet foods with the consistency of tub yoghurts (not squeeze packs) and dips, not liquids such as salad dressings, soups or sauces.

Follow these four easy steps to avoid transfer of foods:

  1. Use only foods with the recommended consistency.
  2. When packing foods such as tinned or cut fruit, particularly fruits such as watermelon and citrus, ensure you drain all excess liquid before placing into the lunchbox.  If you are worried about the transfer of certain foods place the food into the empty lunch box and stand on its side for 15 minutes to test.
  3. When placing food or wet foods into each compartment leave a 5mm gap between the food and the top of the compartment to ensure the lid is able to close properly allowing the seal to engage.
  4. Once you have finished packing your Little Lunch Box close the lid and latch, place your palm on the top of the lid and give it a firm push to ensure the seal has engaged.

We recommend you pack your Little Lunch Box into a cooler bag with a cold pack to keep the contents cool and avoid spoiling.

The Bento Three and Bento Five are suitable for all ages. Because they have no removable parts they are compact yet hold a deceptively large amount of food to help fuel growing bodies as well as being suitable for adults.
We recommend that you avoid prolonged direct sun exposure to our products to keep the bright colours and fun designs looking their best and that you leave your lunch box open when not in use to allow the seal to fully dry between uses.
Little Lunch Box Co products are all made of durable hardwearing BPA free food safe materials. They are top shelf dishwasher safe (60° C or less), although we do recommend hand washing when time permits, to prolong the integrity of the seal.
Yes the Bento Three and Bento Five can be packed the night before and kept in the fridge ready to go in the morning.
Yes all Little Lunch Box Co products are made of durable hardwearing BPA free food safe materials.
Little Lunch Box Co products are not designed to be used in the microwave or freezer.
The outside dimensions of the Bento Three and Bento Five are 17.5cm x 17.5cm x 5.6cm.
Using a Bento Three and Bento Five is great for the environment and will save you money by allowing you to buy in bulk, which is cheaper and creates much less waste compared to individually packaged food.
We offer free shipping on orders over $100. For orders under $100 a flat fee of $9.90 will be charged at the checkout.
Your order will be dispatched within 1-3 business days via standard Australia Post parcel post, which is generally within 5-7 business days.  A tracking number will be sent to you once your products are dispatched.
We do not offer refunds on products if you change your mind. If you feel your product is faulty in any way please send us a description of your problem via our contact us page. A member of our staff will contact you within 48hrs of receiving your message to discuss a replacement or refund. Faulty items will only be replaced or refunded upon return of the faulty item.
To keep our prices competitive our products are made in China although they were designed in Australia and Little Lunch Box Co is wholly Australian owned.